Privacy Policy

Thanks for visiting Pivto. This privacy policy explains the what, how, and why of the Personal Information we collect when you visit the website located at www.Pivto.com (the “Site”) and when you use the Pivto SaaS analytics software and services (“Services”) and includes Personal Information collected via email, SMS, telephone, or other means. It also explains the specific ways we use and disclose that information and how you can exercise your privacy rights. By using or accessing the Site or Services, you are accepting the practices described in this Privacy Policy and our processing of your information as described below.
Pivto is subject to the regulatory and enforcement authority of the United States Federal Trade Commission.
include, but are not limited to, first and last name, home address, billing address or other physical address, email address, telephone number, etc.
“User” refers to a visitor to a website that uses the Pivto Services or a client of a Pivto Customer.
“Visitor” refers to anyone accessing the Pivto website, www.Pivto.com.
Information we collect
The types of information we collect varies depending on whether you are:
A Pivto Visitor,
A Pivto Customer, or
A User, i.e., someone visiting a website that uses Pivto Services

A. INFORMATION COLLECTED FROM Pivto VISITORS

This section applies to Personal Information we may process in the usual course of business via the Site.
If you are a Visitor, Pivto collects information on your use of the Site, such as pages visited, links clicked, non-sensitive text entered, and mouse movements, as well as information more commonly collected such as the referring URL, browser, operating system, and Internet Protocol (“IP”) address. We use publicly available sources to approximate your geographic region and Internet Service Provider based on your IP address. We use the term “Usage Data” to refer to this information about your use of the Site that we collect. Pivto’s purpose in collecting Usage Data is to better understand how Pivto’s Visitors use the Site.
Pivto collects information that may be personally identifiable, such as IP addresses. Also, you may choose to interact with the Site in a way that results in your providing Personal Information to Pivto, such as giving us your name, email address, and user name when signing up for a free trial of the Services or creating an account to license the Services or to post comments to the Pivto blog or social media sites, etc. Any information you provide in the Pivto blog or social media areas may be read, collected, and used by others who access them.
Any Personal Information provided by you as a Visitor to the Site will be used only as described in this Privacy Policy and in Pivto’s Acceptable Use Policy located at https://www.Pivto.com/legal/acceptable-use/.

Cookies on the Sites:

Because we respect your right to privacy, we provide you with a nice user interface you can use to opt out of our use of some types of cookies. In our Privacy Preference Centre, you can click on the different category headings to find out more and change our default cookie settings. However, blocking some types of cookies may impact your experience of the site and the services we are able to offer.
For Visitors to the Sites, we use different types of cookies on our Sites to make your interaction with our Sites easy and meaningful – strictly necessary cookies, functionality cookies, analytics cookies, and advertising cookies. The Sites may include first-party cookies (i.e., cookies that send data directly to Pivto and agents and contractors acting on our behalf , including cookies used to monitor, analyze, and administer the Sites) and third-party cookies (i.e., cookies that send data to our contractors for their commercial use).
We use cookies that are session-based and persistent-based. Session cookies exist only during one session. They disappear from your computer or device when you close your browser software or turn off your computer. Persistent cookies remain on your computer or device after you close your browser or turn off your computer. You can control the use of cookies at the individual browser level, but note that if you choose to disable cookies, it may limit your use of certain features or functions on our services and websites.
Below we describe the different types of cookies we may use on the Sites and our purpose for using them. You have the ability to opt out and limit which cookies apply to your use of our Sites.
Strictly Necessary Cookies: Some cookies are essential to the operation of our services on the Sites. They are used to facilitate our log-in process, authenticate users, and enable you to navigate the Sites and to use their features. They are also used by our customer service team for in-product messaging and analytics. Without these cookies, we may not be able to provide certain services or features, and the Sites may not perform as smoothly for you as we would like.
Because strictly necessary cookies are essential to operate our services on the Sites, if you choose to use a product on our Sites, there is no option to opt out of these cookies.
Performance Cookies: We and our service providers may use analytics cookies, which are sometimes called performance cookies, to collect information about your use of the Sites and enable us to improve the way they work. Analytics cookies collect information about how you use the Sites, for instance, which pages you go to most. The information allows us to see the overall patterns of usage, help us record any difficulties users may have while using the Sites and show us whether or not our advertising is effective.
Note that opting out may impact the functionality you receive when using our Sites.
Functionality Cookies: In some circumstances, we may use functionality cookies. Functionality cookies allow us to remember the choices you make while browsing on the Sites, and to provide enhanced and more personalized content and features, such as customizing a certain webpage or application page, remembering if we have asked you to participate in a promotion and for other services you request, like watching a video or commenting on a blog. In order to permit your connection to the Sites, our servers receive and record information about your computer and browser, potentially including your IP address, browser type, and other software or hardware information. All of these features help us to improve your visit and assist in navigation of the Sites’ features.
Note that opting out may impact the functionality you receive when using our Sites.
Advertising (Targeting) Cookies: We may also use cookies and similar tools to correlate your use of the Sites to personal information obtained about you. For example, if you have asked us to provide you information about our upcoming campaigns, our services or any promotions, we may utilize our cookie and/or clickstream data about your activities when you engage with us on the Sites. By evaluating this information, we may more clearly target the information we provide you to the specific items we think you will find interesting, based on your prior online activities and preferences.
We also use third party advertising cookies. We and our service providers may use advertising cookies to deliver ads that we believe are more relevant to you and your interests.
Note that opting out may impact the functionality you receive when using our Sites.
Third Party Cookies: In some circumstances, we may work with third parties to provide services on our Sites. For example, we use analytics services supported by third party companies who generate analytics cookies on our behalf. We may not have access to these cookies, although we may use statistical information arising from the cookies provided by these third parties to customize content and for the other purposes described above. These companies may also transfer this information to other parties where required to do so by law, or where such other parties process the information on their behalf.
We may not control these third-party cookies and their use may be governed by the privacy policies of the third parties employing these cookies. To learn about these cookies and to disable or reject third-party cookies, please refer to the relevant third party’s website and privacy policy

B. INFORMATION COLLECTED FOR Pivto CUSTOMERS

This section applies to Personal Information of Pivto Customers that we may process via the provision of the Pivto Services. If you are not a Customer, please refer to either the Pivto Visitors or the Pivto Users section of this policy.
We use Pivto on Pivto. In this regard, we use a separate instance of the Pivto Services to monitor the instance of Pivto Services that our customers use. This includes using first-party cookies to maintain a coherent scope for a customer user session across the customer-facing Pivto Services. In addition, the customer-facing Pivto Services may use third-party cookies to aid in payment processing.
If you are a Customer of Pivto, when you signed up for the Services, you entered into an agreement with Pivto to accept Pivto’s terms of use for the Services, which includes the obligations in this Privacy Policy and our Acceptable Use Policy (the “Agreement”). As part of your use of the Services, we collect the same information as that of a Visitor (see above) through your interaction with the Site, and we may ask you for additional information, such as payment information, Usage Data in relation to the Services, and other information we deem relevant for the purpose of providing the Services.
Pivto may use Customers’ Personal Information as agreed to in the Agreement and:
To complete transactions between you and Pivto,
To send e-mail, chat, or in-app messaging about the Site or respond to inquiries,
To provide support for the Pivto Services,
To enhance or improve user experience, the Site, or Pivto Services,
In a support context, to view details of your account and ensure that it complies with your contractual obligations to us,
To perform any other function that we believe in good faith is necessary to protect the security or proper functioning of the Pivto website or the Pivto Services,
We may post your testimonials along with those of other satisfied customers on our Site, in addition to other endorsements.